Rental locations · Travelers
Rental car center
Also called consolidated rental car facility, ConRAC, RCC
The short answerA single building at an airport where many rental companies share counters and garages, usually reached by shuttle or train.
What it means
A rental car center is a shared facility that houses several rental companies at one airport location. Travelers usually reach it by a common shuttle bus or airport train. These facilities are often paid for through a customer facility charge added to each rental.
Why it matters
It changes how long pickup takes. Allow time for the connection from the terminal to the center, both arriving and returning.
Wording by region
Mostly a US term.
Related terms
- Customer Facility Charge (CFC)A charge many airports require on rentals to pay for rental car facilities and shuttles; the rental company collects it for the airport.
- Shuttle locationA pickup where the rental company collects you by bus or van and drives you to its office.
- In-terminalThe rental counter is inside the airport terminal; you walk to it after arrivals.
Also related Airport location, Airport terminal vs on-airport