Coverage & liability · Travelers + trade

Loss of use

Also called loss-of-use charge, downtime charge

The short answerA charge for the rental income lost while a damaged car is off the road being repaired.

What it means

Loss of use is a claim the rental company may make after damage, for the time the car can't be rented while it's repaired. It's usually based on the daily rate times the repair days. Some US states ban or limit it, and many damage waivers and card benefits cover it while some don't.

Why it matters

It can add to a damage bill even when repairs are covered. Check whether your cover includes loss of use, and ask for the rental company's records if you're charged.

Related terms

Also related Repair estimate, Damage dispute